Bringing Adults Back to College: Designing and Implementing a Statewide Concierge Model
Published Nov 2010
To better understand the barriers faced by students in the reenrollment process and how a Concierge Model can help potential students reengage and earn a degree, WICHE collaborated with the Nevada System of Higher Education to convene a meeting of staff from each of the seven public institutions who serve as the campus concierge. This brief highlights effective strategies of ready adult concierges and provides a framework for those interested in implementing this model.